Privacy and Legal

Effective Date: 01/01/2025
Last Updated: 01/07/2025

At SnehBandhan, we are committed to respecting your privacy, protecting your data, and maintaining a safe and respectful environment for everyone on our platform.

This Privacy and Legal Policy explains how we collect, use, share, and protect your information.

🔸 1. Who We Are

SnehBandhan.site is an online matrimonial platform created exclusively for widowed individuals with children. Our goal is to provide a safe, private, and emotionally respectful space to find companionship and life partners.

🔸 2. Information We Collect

We collect the following information when you register or use our services:

• Name, gender, date of birth

• Contact details (email, phone)

• Marital status, number of children, parenting preferences

• Location, education, profession

• Profile photos, ID proof (for verification only)

• IP address, device info, and usage data (for security and analytics)

🔸 3. How We Use Your Information

We use your information to:

• Create and display your profile to potential matches

• Match you with compatible users

• Verify authenticity and prevent fake accounts

• Improve user experience and website performance

• Communicate with you regarding your account, matches, or updates

We do not sell or rent your data to third parties.

🔸 4. Profile Visibility & Privacy Controls

You can control:

• Who can view your profile

• Who can message you

• Whether your profile appears in search results

• What parts of your profile are visible (e.g., phone, photos)

You can request profile deactivation or deletion at any time.

🔸 5. Messaging & Moderation

• Messaging is allowed only after mutual interest

• Any misuse, harassment, or inappropriate behavior will lead to account suspension

• You can block or report any user for review by our team

🔸 6. Data Security

We use:

• SSL encryption for secure data transmission

• Strong password protections and verification steps

• Role-based admin access for sensitive data

Still, we recommend you protect your own data (e.g., don’t share OTPs or personal banking info).

🔸 7. Legal Terms of Use

By using this site, you agree that:

• You are at least 21 years old (men) or 18 years old (women)

• You are widowed, and have at least one child (or are open to matches who do)

• All information provided is true and up to date

• You will not misuse the platform to harass, mislead, or exploit others

• You understand that SnehBandhan is not responsible for user interactions beyond the platform

🔸 8. Refund & Cancellation Policy

• All payments are non-refundable once a premium plan is activated

• You may cancel your membership at any time, but no partial refunds are issued

• You may contact us for billing errors or concerns

🔸 9. Changes to This Policy

We may update this privacy and legal policy from time to time. Any changes will be reflected on this page, with the effective date updated.